Shipping and Delivery
Effective Date: March 20, 2025
1. Delivery of Digital Services
- Website Development:
- Completed websites will be delivered via deployment to the client’s hosting server or transfer of website files through secure file transfer methods (e.g., SFTP, cloud storage).
- Access credentials and necessary documentation will be provided via secure email or through a secure client portal.
- Estimated delivery timelines will be specified in the project proposal or service agreement.
- Digital Marketing Services:
- Reports, analytics, and digital marketing campaign deliverables will be delivered via email, through a secure client portal, or via access to online dashboards.
- Access to online dashboards and analytics tools will be provided with secure login credentials.
- Estimated delivery timelines for reports and campaign updates will be specified in the service agreement.
- Content Delivery:
- Digital content (e.g., blog posts, social media graphics, videos) will be delivered via email, cloud storage, or through a content management system (CMS).
2. Shipping of Physical Products (If Applicable)
- Printed Materials:
- If printed materials (e.g., brochures, business cards) are part of the service, they will be shipped via reputable courier services (e.g., FedEx, UPS, DHL).
- Shipping costs and estimated delivery times will be provided to the client before shipment.
- Tracking information will be provided to the client upon shipment.
- Hardware (If Applicable):
- If hardware (e.g., servers, networking equipment) is provided, it will be shipped via reputable courier services with appropriate insurance.
- Shipping cost and estimated delivery times will be provided to the client before shipment.
- Tracking information will be provided to the client upon shipment.
- Delivery Confirmation:
- For physical shipments, delivery confirmation will be obtained from the courier service.
3. Delivery Issues
- Digital Delivery Issues:
- In the event of delivery issues with digital services (e.g., access problems, file corruption), we will promptly investigate and resolve the issue.
- Physical Delivery Issues:
- In the event of lost or damaged physical shipments, we will work with the courier service to resolve the issue.
- Clients must report any delivery issues within [Number] days of the expected delivery date.
- Delays:
- We are not responsible for delays caused by factors outside of our control, such as shipping carrier delays.
4. International Shipping (If Applicable)
- For international shipments, clients are responsible for any customs duties, taxes, or import fees.
- International shipping times may vary depending on the destination.
5. Changes to This Policy
- We reserve the right to modify this Shipping and Delivery Policy at any time. We will notify you of any changes by posting the updated policy on our website.
6. Contact Us
If you have any questions or concerns about this Shipping and Delivery Policy, please contact us at:
Reverb Media
Lane, beside The Nut House Crunch, Visakhapatnam, Andhra Pradesh 530003
reverbmedia.co@gmail.com
+91 9642154461, +91 7995360355